FAQ

Orders & Pieces

Are your pieces one of a kind?
Yes. Everything is made by hand, therefore pieces exist only once.

Even when a design is revisited, no two ever come out exactly the same. Materials behave differently, copper grows unpredictably, and small variations in tension, pattern, or placement mean each piece carries its own character.

Can I order the same piece again?
Not exactly. Some designs can be recreated in spirit, but never replicated perfectly. If you’re looking for something similar, feel free to reach out, I can let you know what’s possible or suggest alternatives.

I saw something on Instagram or at a market — is it still available?
Maybe. Not everything makes it to the website, and pieces can sell quickly at markets. If you’ve seen something you love, send a message with a screenshot or description — I’ll check if it’s still available or if something similar exists.

Do you take custom orders or commissions?
Yes! We take on a limited number of custom pieces depending on time and materials. If you have something in mind, send me a message and we’ll see if it’s a good fit.

 

Sizing & Adjustments

Can necklace or bracelet lengths be adjusted?
Most can be shortened or lengthened, depending on the design.

It’s best to reach out before purchasing so we can confirm what’s possible. If you’re unsure about length, I’m happy to help you decide.

 

Materials

What materials do you use?
Materials vary per piece, but commonly include:

  • Stainless steel (and gold-plated stainless steel)
  • Copper (electroformed over organic materials)
  • Brass, bronze, aluminium
  • Glass, crystal, gemstones, and beads
  • Textile elements such as cotton, wool, and other yarns

Each product listing specifies its materials. For details, please check our Safety Guide https://www.bloodanddaisies.com/pages/general-product-safety-regulation.

Is your jewellery hypoallergenic?
Many pieces use stainless steel, which is generally well tolerated.

However, some designs include copper, brass, or plated elements, which may react differently depending on your skin. If you have sensitivities, feel free to ask before purchasing. We're happy to advise.

 

Care & Wear

How do I care for my jewellery?
Different materials require different care.

As a general rule:

  • Keep pieces dry and store them separately
  • Avoid perfumes, lotions, and prolonged moisture
  • Copper may darken over time — this is a natural process

For more detailed guidance, see the care page https://www.bloodanddaisies.com/pages/care-keeping.

Do you offer repairs?
Yes, within reason.

If something breaks or needs attention, send a message with a photo. I’ll always see what can be done to repair or restore it.

 

Processing & Shipping

How long does it take to ship my order?
Orders are usually processed within three working days.

During busy periods (such as market weeks or holiday seasons), processing may take a little longer, but I’ll always aim to get your order out as soon as possible.

How long does shipping take?
Shipping times depend on your location.

  • Netherlands: usually a few working days
  • EU: typically within 1–2 weeks
  • International: may take longer depending on customs

You’ll receive tracking information once your order has been dispatched.

Can I combine orders or make changes after ordering?
If your order hasn’t been shipped yet, I can usually help.

Send a message as soon as possible and I’ll see what can be adjusted.

 

Returns

Do you accept returns or exchanges?
Because most pieces are one of a kind and handmade, returns are limited.

If there’s an issue with your order, please get in touch. Together we will find a solution.

 

Packaging

Orders are carefully packaged to arrive safely. Whenever possible, I reuse packaging materials to reduce waste. If you’d like your order wrapped as a gift, just leave a note at checkout or send a message, I’m happy to do so!

What should I do if my item arrives damaged?
If your item arrives damaged, please get in touch with a photo and a short description.

I’ll take a look and we’ll find a solution together.

 

Other 

Do you offer gift cards?
Yes! If you’d like to give someone the freedom to choose their own piece, I can set up a gift card for you. Just send a message with the amount you have in mind.

 

Still unsure?

If your question isn’t answered here, feel free to reach out! Use the chat on the website, send a DM on Instagram, or simply send an email to blood.n.daisies@gmail.com